Privacy & Cookies Policy
We are committed to maintaining the trust and confidence of our website visitors. Mind & Body Flex does not sell, rent, or trade email lists with other companies for marketing purposes.
This Privacy Policy, compliant with the General Data Protection Regulation (GDPR), explains when and why we collect your personal information, how we use it, and how we keep it secure.
1. Who Are We?
Mind & Body Flex is the data controller of the personal information you provide to us. We collect only basic personal data such as your:
Name
Address
Email
Medical history
Phone number
We use appropriate technical and organizational measures to protect your data in accordance with this Privacy & Cookies Policy. We do not share your information with third parties for marketing purposes.
Contact:
Email: [email protected]
Phone: +44 7478 640065
2. How Do We Collect Your Information?
We collect personal data when you:
Register for activities (yoga classes, workshops, sports massage, Reiki sessions, events)
Complete health forms or relevant forms online, by phone, or face-to-face
Communicate with us directly
The personal data collected allows us to manage your bookings and provide safe and effective services.
3. What Information Do We Collect?
The personal information we collect may include:
Your name and contact details (postal address, email, phone)
Past and present medical history
Website activity and device information (such as IP address and location)
Payment details (Note: We do not store credit/debit card details; these are processed securely by third-party providers like PayPal)
4. How Is Your Information Used?
We use your information to:
Provide services and products you request (classes, workshops, treatments)
Seek your feedback on our services
Notify you about changes to services
Send you communications you opt into, including information about offers and promotions
We never share your data for other purposes. You can unsubscribe from marketing communications at any time via phone, email, or our website.
5. Cookies & Tracking
Cookies
Cookies are small files placed on your device to improve your website experience by remembering preferences and tracking site usage. You can choose to accept or decline cookies through your browser settings.
More info: cookiesandyou.com
Google Analytics
We use Google Analytics to analyze visitor behaviour anonymously. It does not identify individual users.
Mailing Lists
Our newsletter is delivered via MailChimp. Statistics on email opens and clicks are used to improve our service. You can unsubscribe anytime through the link in emails or by contacting us.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Correct inaccurate or incomplete data
Restrict how we use your data
Request deletion of your data (with some exceptions)
Object to processing for direct marketing or research purposes
To exercise your rights, please contact us at [email protected]. We may ask for proof of identity and will respond within one month.
7. Data Retention
We retain your basic personal data for a maximum of 7 years. Marketing data is kept until you unsubscribe.
This policy is reviewed regularly and was last updated in May 2025.